Shipping

Shop Ever Golden will ship all orders within 1-3 business days. Packages will be mailed via USPS.

Returns

We hope you love all of your purchases, however, we understand that sometimes it just doesn't work out. Items can be returned for a refund or store credit up to 14 days from the date of delivery.

To qualify for a return, item(s) must be in same condition as shipped to customer. All returns must have tags still attached and be unworn, unwashed, and without odors. 

All jewelry is final sale.

• email evergoldencs@gmail.com
• indicate  "return" or “exchange” in subject line
• explain why you wish to return/exchange your item
• include order # and product name of the item you wish to return

Damaged/Defective Items 

Please contact us within 3 days of receiving order and do as follows:

• email evergoldencs@gmail.com
• indicate  "damaged" in subject line
• describe and show photos of defective area on product
• include order # and product name of defective item 

Please read all product descriptions and size recommendations before purchasing. Once an order is placed, we cannot cancel or change an order.

Track Your Order

To view the status of pending orders, you can visit the order history page while signed in to your account. 

Enter your tracking number to see the tracking details

Contact Us

We are here to help! Whether you have questions about our products, need assistance with your order, or just want to give us feedback, please don't hesitate to reach out. Here's how you can get in touch with us:

Our Contact Information

For customer service inquiries, please email us at evergoldencs@gmail.com. We aim to respond to all emails within 24 hours.

Stay Connected

Follow us on our social media platforms to stay up to date with the latest news, arrivals, and exclusive offers:

• Instagram: @shopevergolden
• Facebook: shopevergolden